
BIOFLEX Arthritis Personal Red Light Therapy Pad
✓ Free Shipping
✓ Authorized BIOFLEX Dealer
✓ Questions? - Call +1 (800) 686-5898
✓ Free Shipping
✓ Authorized BIOFLEX Dealer
✓ Questions? - Call +1 (800) 686-5898
Photobiomodulation (PBM) is a form of light exposure using specific wavelengths of red and near-infrared light. The BIOFLEX system is designed to deliver this light through direct skin contact using a flexible treatment array.
PBM is generally considered non-invasive and non-thermal when used as directed. As with any light-based technology, it's important to follow manufacturer safety guidelines and usage recommendations.
Sessions typically last between 15 minutes and 1 hour depending on the product settings and area being covered. Some users may reposition the device to fully treat larger surface areas.
Usage frequency may vary by device and user preference. Many users incorporate PBM into their weekly routines. Refer to your product manual or support resources for guidance on optimal session frequency.
Yes. Individuals who are photosensitive, using light-reactive medications or supplements, or have had recent sun exposure in the treatment area should consult a medical professional before use. Avoid using the device on irritated or broken skin, and follow all safety instructions provided with your unit.
To request a return or refund, customers can use our contact form, email (support@longevitybased.com) , or phone - +1 (800) 686-5898. Once the product is inspected and confirmed to be in brand new condition, we will initiate the refund, which typically takes 7 business days to post back to the original payment method. Refunds can be applied via the customer’s preferred method, including card or bank transfer. Shipping instructions and the return address will be provided upon contacting customer service. Please include photos if the product arrives damaged. Click here to view our complete return policy for more details.
Customers may contact us by phone or email anytime to inquire about the status of their order. While we may not always have a tracking link available before the order ships, we are happy to check its current status for you. If an item is never received, please contact us immediately. We will promptly file a claim on your behalf and ship a replacement to ensure you receive your product as soon as possible. Click here to view our complete Shipping policy for more details.