
Lumara VISO Red Light Therapy Mask
✓ Free Shipping
✓ Authorized Lumara Dealer
✓ Questions? - Call +1 (800) 686-5898
✓ Free Shipping
✓ Authorized Lumara Dealer
✓ Questions? - Call +1 (800) 686-5898
Most masks include around 100 LEDs, which may leave some areas less exposed. Lumara VISO uses 420 LEDs to help ensure more even light coverage across the face.
Infrared wavelengths are not included in this mask to avoid additional heat output and to eliminate the need for specialized eye protection, which is often required for higher-power infrared exposure.
The Lumara VISO is designed for regular, short-duration use. Recommended use is 20 minutes in the morning and 20 minutes in the evening, depending on your personal routine and preference.
Yes, we offer a 30-day return policy. If you experience any issues, our support team is available via live chat, phone, or video call to assist you.
The Lumara VISO emits bright red light, which may feel intense to some users. It is recommended to close your eyes during use or use provided eye shields, if available. The device operates within standard safety guidelines for consumer light products.
To request a return or refund, customers can use our contact form, email (support@longevitybased.com) , or phone - +1 (800) 686-5898. Once the product is inspected and confirmed to be in brand new condition, we will initiate the refund, which typically takes 7 business days to post back to the original payment method. Refunds can be applied via the customer’s preferred method, including card or bank transfer. Shipping instructions and the return address will be provided upon contacting customer service. Please include photos if the product arrives damaged. Click here to view our complete return policy for more details.
Customers may contact us by phone or email anytime to inquire about the status of their order. While we may not always have a tracking link available before the order ships, we are happy to check its current status for you. If an item is never received, please contact us immediately. We will promptly file a claim on your behalf and ship a replacement to ensure you receive your product as soon as possible. Click here to view our complete Shipping policy for more details.