Red Light Therapy Hat

Return Policy

To request a return or refund, customers can use our contact form, email (support@longevitybased.com) , or phone - (800) 686-5898. Once the product is inspected and confirmed to be in brand new condition, we will initiate the refund, which typically takes 5-7 business days to post back to the original payment method. Refunds can be applied via the customer’s preferred method, including card or bank transfer. Shipping instructions and the return address will be provided upon contacting customer service. Please include photos if the product arrives damaged. Click here to view our complete return policy for more details.

Shipping Policy

Customers may contact us by phone or email anytime to inquire about the status of their order. While we may not always have a tracking link available before the order ships, we are happy to check its current status for you. If an item is never received, please contact us immediately. We will promptly file a claim on your behalf and ship a replacement to ensure you receive your product as soon as possible. Click here to view our complete Shipping policy for more details.