1-Year Limited Manufacturer Warranty
SaunaBox covers the SmartSteam Pro with a 1-year limited manufacturer warranty.
For shipping timelines and delivery details, please review our Shipping Policy.
If you have any questions before or after your purchase, call us at +1 (800) 686-5898.
30 Day Hassle-Free Returns
While we stand behind every product we offer, we understand that sometimes things don't work out as expected. For that reason, most eligible products may be returned within 30 days of delivery. If you decide the product isn't the right fit, simply reach out to our team and we'll guide you through the process.
To get started, you can review our Refund Policy or contact our support team directly. We're here to make the process as smooth as possible.
How Returns Work
The return process is straightforward. Once approved, you'll receive return instructions and the correct return address. Items must be sent back in their original condition and packaging to ensure proper processing.
Important Return Information
Returns must be requested within 30 days of delivery. Items should be returned in original packaging and in unused condition. Depending on the product and manufacturer, return shipping costs, processing fees, or restocking fees may apply. Financing-related fees are non-refundable, and refunds are issued to the original payment method once the return is received and inspected.